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The General Data Protection Regulation (GDPR) came into force in May 2018, with the primary aim of giving you more control of the personal data held by third-parties such as

There are a number of policies, requirements, standards, frameworks, and process improvement initiatives that specifically address best software acquisition practices. Generally speaking, the five most important standards are the following:

If you thought that a paper business card is the only card entrepreneurs need to have in their pockets, you are sorely mistaken. Since we live in times when everything

The Sarbanes-Oxley Act of 2002 (SOX) regards management review controls (MRCs) as one of the most pertinent internal controls. MRCs are the evaluations done on the critical financial information systems

While most companies see the value of Customer Success and are at least vocally enthusiastic about adopting Customer Success principles in their operations and workflow, enthusiasm alone cannot carry the

If you’ve been paying attention, you know that the time when a customer is quitting is the most crucial time for you to understand what causes churn in your product. While it

I once did a consulting project with a popular Indian fitness startup that wanted to track a bunch of churn related statistics to better understand why their customers chose to

With the ability to quickly analyze huge amounts of data, businesses today can enhance customer interaction and drive workflow efficiency. From voice assistants to face recognition, active listening, and virtual

Cybersecurity has become important on every level, be it governments who hold public records, companies who are operating within a specific industry, or even individuals who are browsing the internet

Segregation of duties is essential in any business. Whether you’re analyzing corporate transactions or implementing data security controls, having separate teams that keep each other in check is critical towards

The internet is evolving, and with it, the complexity of cybercrimes. While technologies such as blockchain, artificial intelligence (AI) and Internet of Things (IoT) are making business more efficient, they

The smartphone era is upon us and it seems in order to retain or expand your audience reach, you need to cater for their “on-the-go” lifestyle – that is, making sure

With demand overruling supply, it’s becoming increasing difficult when recruiting web developers who have the right skillset for your team. This is leaving companies with resorting to an array of tactics to

In today’s fast moving digital world, marketers constantly need to enhance their digital marketing plans. Whether it is an email, PPC or social advertising campaign, as the buyer’s exposure increases

Although it’s been long forecasted that staffing firmswould plummet as internal company recruitment teams and professional social networking sites are starting to trend in the employment market, the recruitment agency sector still continues

The software sales sector is a continuous corporate war. Not only are you trying to one-up your software’s market share against the rest of the existing (and newly released) competition,