Over the years, the way of doing business has transformed entirely. Real-estate business, for example, was dealing with a broker or an agent, working independently. However, today real-estate encompasses construction to renovation and leasing to sale or rent, along with a whole team of brokers, agents, realtors, stakeholders, contractors, and others.
As a real-estate business owner, you also have to meet the changing expectations of customer and partner experience. Therefore, you need a solution that can help you communicate with your partners and others effectively. Because without effective tools, managing partner relationships can be challenging.
Well, partner portal solutions can prove useful in streamlining operations and improving engagement.
Here’s how: They will give your partner the access to the information and tools they need to sell properties or make a deal. It will aid you in closing more deals and achieve greater profits.
With a portal, you can streamline your business process, gain insights on sales and profits, and even support your partners throughout the sales process.
Dig in to know the other advantages of having a business partner portal.
1. Huge Database
Partner portal solutions provide a huge customer database. And as partners would have complete information of sellers and buyers, it would make it easy for them to interact on the platforms.
Despite the geographical locations and the varying difference in the property choices, your partners would be able to offer the best services to sellers and buyers.
Moreover, with data, you can plan your marketing and advertising.
2. Verified Listings
You can post on your online website about the properties and listings. But they may or may not be fake.
If you go with a partner portal, you can verify the listings and cut off fake profiles. It would be easy as everyone would have to register for the portal.
So, with registration, you can verify the details of the seller/buyer/agent. If you find the details are fraud or matching with others in the database, you can remove them.
The benefit you get with verified listings is credibility, and in turn, more customers.
3. Property Management
Now, you can say goodbye to all the paperwork, manual entries, tracking, and planning with a property management feature.
Portals allow everyone, including agents, partners, realtors, and contractors, to manage their own activities. You don’t have to look after your partner’s task.
In fact, you can manage your operations with an easy-to-use backend. You can add, update, delete the listings. Customers can view the listings, shortlist them via their own login space, etc.
4. Centralized Operations
Since businesses are going online, the need to have a physical presence is reducing.
Talking about your real-estate business, you can eliminate the need to have offices at multiple locations. As sellers and buyers would contact you online, you can reduce your physical presence. Besides, a partner portal would make sure to centralize your operations.
You can interact with your partners via a portal. You can discuss, share documents, and track activities from anywhere through the solution. By communicating through an online solution, you can avoid wasting time sending emails.
Overall, a centralized solution can help you improve the partner sales cycle.
5. Lead Acquisition
A partner portal helps you form strategic alliances and advertise the properties. It increases exposure to local and international markets by targeting a specific group of leads.
With a portal, it would be easy for you to control the flow of leads to your partners. You can oversee and approve the leads that partners are going after. Moreover, you can ensure that two partners don’t end up going after the same lead.
By doing so, you would save your partner’s time and even improve the partner sales cycle.
6. Customer Tracking
In order to target potential customers, your partners need to have complete detail of customers and their movement. With a portal, they can track every customer’s activity, from where they access the portal, what properties they view to where they are in the sales funnel, or so.
7. Customization Options
You can provide your partners with options to customize their space. For instance, they can change the look and feel of their account. They can choose the details they want to view on the dashboard. They can customize the kind of news and articles they want to read.
It can be about the trends in real-estate, new rules, and regulations, or more. Depending on the usage, engagement, and activity level, they can personalize their content and personal space. Similarly, a portal would allow your sellers and buyers to customize their services, enhancing the overall portal experience.
8. Brand Loyalty
A business partner portal provides your partners 24/7 access to everything that they need. With it, they don’t have to wait for hours for your emails or to get a response for something that they need, such as customer data.
You can make their life easier and increase their loyalty by showing that you trust them. Access to data would make them accountable and, in turn, motivate them to sell more for you in comparison to their other vendors.
9. SEO Visibility
Do you want to be a local real-estate business that only a few know about? It won’t yield you profits or success that you’ve been dreaming about. For a wider reach, you need an online presence. Having an eCommerce website is one of the solutions.
However, for enhancing SEO, bringing in partner portal solutions is a great idea. It will help you list various properties in different categories. You can then drive more sales to your website through it.
By listing properties of different regions in one place, you can attract more customers. For instance, real estate agents and brokers can post about different properties, and customers can find it all in one place, improving visibility.
10. Extra Revenue Streams
With a portal, you can do a lot more than selling and buying. You can partner with different service providers and offer additional services like:
- Vastu/Feng Shui Consultants
- Property Valuation Services
- Renovation Services
- Interior Designing Services
- Architectural Services
- Property Legal Services
And earn commission fees from it. You can even run ads. Builders and developers also offer money to list their properties. You can also earn money from banks by helping them generate leads. A portal also allows you to make money by charging for documents and reports.
11. Location-based Services
The most important reason for having a business partner portal is the location-based service. The location-based service would provide customers with listings and the services offered in their region. It will help diversify the business with minimal investment. Besides, you won’t have to worry about informing customers about the unavailability of a service. The feature would be applicable for partners too.
They would be able to access the data of the area they are serving. This way, you can improve productivity and provide effective services in a shorter time.
There are many advantages of using partner portal solutions for real-estate business. They save time, build credibility, provide wider reach, and do a lot more.
Mr. Maulik Shah is the founder of CRMJetty, a hub of innovative customer relationship solutions, provides ready to CMS integrate portal solutions for various CRM, including partner portal solutions, business partner portal. Maulik is a tech enthusiast and writes about the various aspects of e-commerce technology.