Call Center Technology
Call center technology has the power to alleviate the burden and micromanagement of manual, repetitive processes; enabling contact centers to focus on providing better customer service while remaining decisively compliant.
Courtney Cox
Courtney Cox is a Product Marketing Manager at Alvaria with 5+ years-experience in the Call Center Software industry. Her expertise lies in understanding the magic of a product the customer and how to connect the two. By applying her industry knowledge, she enjoys sharing her takeaways and experiences with readers.