According to the World Quality Report 2018-2019, end-user satisfaction is the top-most priority. This kind of a user-centric technological trend would have been immensely difficult to imagine even a decade ago. The way technology is used by business around the world has been hugely transformed because of their increasing focus on customer satisfaction.
The testing process that has remained the same for years, has also undergone a change because of the process of adopting Agile, DevOps and cloud.
These are the reason why software testing over time has become such an integral part of any business. It is critical to finish a particular job, making use of the available resources. In the past, outsourcing of software testing was done with the primary target of cutting costs, but nowadays, this process has become a way of achieving better growth in a business.
2018, is still considered as the year in which technology underwent a boom. This boom, included applications of Artificial Intelligence, machine learning, Saas, Cloud, Intelligent systems and Smart devices. These features made a deep impact on the integral functioning of businesses.
This has also increased the dependency on software for all kinds of job profiles. This in-turn has drastically affected the costs of testing, testing infrastructure, testing tools and the correct set of skills to implement all of it.
In 2020, the present time, testing has become a multi-dimensional process, as it functions with an objective that is Omni-channel. In this approach, to bring out the best you need to have strategies, expertise, best practices and skilled resources. However, opting for outsourced testing services, or spending money for manual testing services can be beneficial for any particular organization, both from a technological and financial standpoint.
The purpose of this blog is to travel deep so that it can inform you about the seven ways, in which outsourcing of software testing can prove to be truly advantageous to your organization.
Benefits of Outsourcing Software Testing
This is undoubtedly one of the most important reasons why you should implement this process. The returns you will receive from investing in a process like this will be crucial for you in running your business.
For instance, if you have an in-house testing team, then, first of all, you need to pay heavy salaries for a team of skilled test engineers, in addition to that, you also need to spend money on purchasing high-quality testing tools. Creating a specific infrastructure for your testing team and training them efficiently are also parts of the entire process. All this will make you spend an increasingly hefty amount in advance, with no guarantee of high-quality output.
On the other hand, if you choose to outsource this whole project to a third-party organization, you need to pay a single amount for the whole package, which would be far less from the amount you needed to spent to do everything in-house. Moreover, you have the luxury of getting your software tested by teams full of expert testers, who will make use of top-notch architecture and technologies.
Many Companies nowadays, do already have a testing team of their own, but just in case you don’t belong to a similar situation, then outsourcing can save you a lot of money.
2. QA Automation Process
Over the years, businesses have shifted from the process of manual software testing to automated software testing. Even though automated testing has its own important part in a business, it should not be forgotten that you need to implement the use of specialised tools and have an ample amount of expertise to gather the maximum benefits of automated testing.
You need to hire a team full of expert testers, who have knowledge and experience of this field of automated testing. They also need to have hands-on experience in automated QA tools and also its techniques. Creating and setting up such a powerful team of testing experts is a tedious process, that requires huge amounts of time and resources.
On the other hand, it is a lot simpler to hire a third-party testing service provider. By implementing this method, who can instantly pay a fee and get access to a team of experienced and skilled testers, who would fulfil all your automated testing needs.
3. Assurance of Better Quality
When you take the decision of outsourcing your testing project to a testing team, you try your best to achieve testing results which are unbiased. By choosing the in-house testing team to achieve the same results, you do not have the guarantee of achieving it every time.
Moreover, when you choose to outsource testing services to a reputable organization, they bear the responsibility of assuring that they make use of state of the art tools to do the testing and you get the best-quality results possible.
Another benefit of outsourcing is the fact that you can get your software tested at a very early stage of development, which in turn dramatically reduces the time required to deliver your software.
4. Resources are flexible
When you consider the fact that outsourcing software testing does not require many resources, you will understand how budget-friendly the entire process is. Paying for and deploying all the resources needed for the testing project is possible only with QA outsourcing.
Your QA requirement may suddenly undergo a change, and you might feel that you need to make use of more resources. Outsourcing makes it easier for you to cope up with such a sudden change, effectively and efficiently.
In case of fast release cycles, you are mostly required to ramp-up and down your resources on a constant basis. With the help of outsourcing teams, it is drastically easier for you to be flexible with the use of resources. This also includes paying for only those resources which you are making use of.
5. Maintain deadlines
When you have a strict deadline, within which a particular project needs to be delivered, in most cases like these, you focus all your energy on the development process, and in turn, end up neglecting the testing process.
When you put the testing process on the back seat, in almost all cases there is a possibility that the quality of the output will not be on point. This is a serious problem because if somehow you end up delivering a buggy software, that will hugely impact your credibility.
Therefore, the solution in a situation like this is outsourcing the project, so that the testing process if taken care of properly and the deadline is maintained. Outsourcing will also allow you to focus primarily on the development process.
The teams you outsource to will definitely have the skills and experience required to complete a project of any calibre, so you can be sure of the fact that you will end up with a bug-free product.
6. Focus on Core Competencies
According to statistics, only less than 25% of the visitors, visit a particular application or website for the second time, as they have a vast variety of options.
For this very reason, you must make sure that you mesmerize your audience, the very first time they visit your website or application. This is only possible if your product is free from any kinds of glitches or bugs.
Outsourced teams will allow you in-teams to focus on their core competencies, which involves the development of software. Outsourced teams will guarantee better detection of bugs which will help your product to stay interesting and relevant among the audience for a longer period of time.
7. Better Exposure to Scenarios
A group of in-house testers will always be limited, as far as application exposure goes. For example, imagine that an in-house team of talented and hardworking developers have started to work on an e-commerce application.
Their knowledge and exposure about this particular domain will most likely be limited, taking into consideration the fact that they do not have any substantial experience of working in this stream.
On the other hand, if you outsource the same project to an experience testing team, they will be able to provide you with far better output, because they will possess the ability to understand what the users want.
Software testing is that part of creating software, which is inevitable and compulsory. The testing process needs to be carried out in a streamlined and controlled manner, to reap most of its benefits. Companies who are meant only for testing, have the calibre to test software in an efficient manner. Their methods are streamlined and well-planned. Their teams generally consist of skilful and experienced testers, who in the long run can prove to be beneficial for your business.