Top 7 Cloud CRM Software List

The fact that 80% of small to medium sized businesses do not know what cloud computing is or does points up a revealing fact about CRM. Without deploying the appropriate technology, CRM software may be challenging if not impossible for many SMB companies to deploy. Here is where cloud CRM software step in to address these deficiencies with an affordable scalable approach.

Cloud & CRM Software

There are two concepts which are intertwined because of the complexity of the business processes involved. Customer relationships strike at the heart of a business organization’s mission. At its essence, CRM is a behavior that describes the collective attitude of a business organization. A business relationship is a connection between two or more people or groups that defines their involvement with one another in terms of the tasks, skills and ability to convey an agreed upon value. In order to manage this behavior, the leadership must apply processes that identify the internal and external connections which lead to profitable and unprofitable transactions.

Enabling Collaboration in a Management Application

There are many reasons why any commercial relationship might fail or fail to materialize. Whether a customer takes possession of the transaction from the self-service shopping cart, or a sales professional seeks managerial approval to offer a discount to a client to spur sales; the interchange of ideas must be fluid and dynamic. Software and in-house hardware along haven’t been able to produce the desired results for customers nor employees. Cloud computing evolved to eliminate the reasons CRM implementations failed related to incompatible technologies.

How Companies Benefit from Cloud CRM Software

  • Technology required to centrally deploying a given CRM application that a business may employ to manage the physical connection between diverse interests, may be made available to all of the people involved.
  • Centralized deployment identifies the business organization that initiates its relationship management strategy by applying the requisite security and authentications to establish a trustworthy connection through the cloud.
  • Cloud computing can then be used to distribute CRM so that the processes that some businesses utilize to govern the way they behave toward one another and their significant others in their marketplace, may be incorporated by everyone who may be involved in a given transaction.

CRM Cloud Aspirations – Global, Universal Functionality

Information technology systems are as diverse as the human species and as redundant as the many societies that make up our global communications. Business environmental differences such as scheduling, language barriers and foreign exchange issues can be addressed by customer relationship management applications. A key advantage to this feature of CRM is that existing staff can utilize the application with minimal additional training expense, so disruptions to the current activities can be controlled. The Cloud contributes another key advantage by opening markets that would otherwise encounter difficulty locating your business’ online presentation.

The benefits of cloud computing are principally derived from two areas of prime interest to business owners and administrators, size and costs. The size of a current business is relevant when considering the past and the future of the business’ activities. Cloud computing enhances the capacity of the entire operation to address their core activities. In any retrospective consideration, size is only a consideration in terms of the costs associated with improving the business’ future prospects. Many CRM applications can be deployed on an incremental basis after an investigative study has revealed how such a strategy can be scaled to meet the resources available to the company. Good managers are well aware of the importance of getting to the bottom line. Cloud technology must be included to make changes for the better in terms of executing suggested changes in a company’s relationship management processes that can be empowered through cloud CRM software.

KAPTURECRM Best in 2024

Kapture Customer Relationship Management Software (CRM Software) is a one-stop solution for Intelligent Automation among CRM Providers and Online Cloud-Based CRM Systems.

End-to-End Sales CRM Software for Any Business:

  • Personalized Journey for Different Customers
  • Sell From Multiple Sources
  • Map All the Sources with Each Lead
  • Informed Business Decisions with Sales Forecasting
  • Potential Lead Mapping
  • AI Lead Scoring

Cloud-Based Field Sales CRM:

  • Mark and Approve attendances from anywhere
  • Plan before you move ahead
  • Track field movement of sales reps
  • An inventory that moves with you
  • Sales on-the-go
  • Uninterrupted order delivery
  • Know the status now

Quotations and Invoice Management:

  • Custom Invoice Management
  • Quicker Quotes with Automated Billing
  • Tax Rate & Discount Management
  • Invoice Reports

Kapture Mobile CRM:

  • Connect and manage entire teams
  • On-the-go sales
  • Collaborate within your Team
  • Receive and Create Mobile Reports
  • Easy and Intuitive User Interface
  • Unified Communication Platform
  • Mobility in Information Management
  • Better Prospect Management
  • and More.


Powerful CRM software that is customizable, easy-to-use, and all at One Simple Price. Personalized support, training and guidance.

  • Marketing
  • Sales CRM
  • Customer Service
  • Contact Management
  • Reports & Dashboards
  • Integrations
  • Setup & Onboarding
  • Customization
  • Cloud or On-Premise CRM


Pipedrive is the easy-to-use, #1 user-rated CRM tool. Pipedrive is the first CRM designed by salespeople for salespeople to help you uncover and repeat the ways you win.

  • Gain total visibility into your pipeline
  • Stop wasting time in your inbox
  • Focus on the details
  • Simply effective sales insights and reports
  • Become a better closer with Forecasting
  • Pipedrive and Google – a productive partnership
  • Powerful open API
  • Integrate your favorite tools
  • Customize everything
  • Create custom products
  • Let the customers come to you
  • We take security seriously
  • The whole world – united in sales


Act! combines proven CRM with powerful Marketing Automation, providing you with the ultimate toolset to drive business growth.

  • Automatically receive product innovations, including upgrades, new features, and compatibility updates
  • Benefit from onboarding experts who help you get setup, log in, and get started right away.
  • Protect your data from loss or damage with automatic nightly backups and recovery
  • Stay productive whenever you’re offline by accessing your Act! data in remote mode
  • Get the comfort of a SOC 2 compliant solution ensuring you the highest level of security for your data
  • Flexible hosting options including Private Cloud hosting for hightened security


SutiCRM is cloud-based customer relationship management software that automates the processes of marketing, sales, support, and contracts from a single multi-sided platform (MSP).

  • Marketing Automation
  • Sales Automation
  • Service Support
  • Reports & Analytics
  • Activity Management
  • Social CRM
  • Inventory Management


Automate your recruiting lifecycle and make up to 43% more placements with Bullhorn.

  • Relationship Management
  • Turn Activity into Insight
  • Mobile-Powered Selling
  • Passive Activity Tracking
  • LinkedIn Recruiter Integration
  • Leads and Opportunities


Commence CRM software offers a unique blend of functionality and customization.

  • Real-time Interactive Dashboards
  • Account and Contact Management
  • Sales and Opportunity Management
  • Lead Management
  • Marketing Campaign Management
  • Customer Success and Support
  • Third-Party Integrations
  • Reporting and Analytics
  • Mobile CRM Software

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