Top 13 Remote Monitoring and Management Software (RMM) for IT Professionals in 2024

Remote Monitoring and Management Software are the natural progression for remote backup management of most information technology (IT) challenges. By having an ever-expanding catalog of remote management service applications and networking functions, the help of IT network professionals been trained in computer science is becoming indispensable to even the smallest of economic offices.

Within the infancy of the development of personal computers, the Internet had yet to be discovered. Twenty-five years ago the very term Internet had not yet been invented. It wasn’t until the early 1990s that the concept of the world wide web began to evolve. It is safe to assume the proposal left some non-believers figuratively scratching their heads. What has become common and brought for granted in the twenty first century, used to be virtually incomprehensible for the average computer user of the eighties.

The web is responsible for many things, both good and bad, of course, and some things that appear simply practical, and make good old fashioned good sense. One of those common sense solutions is a growing field of computer management service called Remote Monitoring and Management, which with regard to brevity will be referred to as “RMM”.

Remote management service has several functions. You can expand use of your networked computers (Intranet) towards the great big realm of the World Wide Web, i.e. the Internet. With relative ease, as well as at a minimal expense, users of private Windows computers and Apple computers might have access to a remote management service expert, who is always knowledgeable in their particular software application, network issues or operating system.

With remote management service your professional computer expert can remotely get on your network system or standalone computer. This eliminates time wasted both in travel and traffic. Remote management service expert can in fact see your computer screen as if she or he were sitting in front of it, almost instantly. With this method, remote management service expert usually can solve your computer issues.

Remote management service training can also be done from a remote location. This can eliminate travel some time and the costs related to travel. Once remote management service continues to be configured and also the appropriate agreements are in place between your expert entity and the subscribing PC end-user, remote management service expert can access the subscribing user’s computer and intranet system anytime, 24×7, day or night. One advantage is that the subscribing remote management service user is not required to be present for this action to occur. Sometimes it may be desirable for the remote management service user and also the remote management service expert to become present simultaneously, however it is not required.

Software training can be another function of remote management service software. Sometimes new and unfamiliar applications can seem like a number of brick walls to the new untrained user. Remote management service sessions can be setup where the trainer and also the trainee are actually seeing exactly the same screen. This enables some working experience, as opposed to merely reading a computer manual. Because such training works well, a new remote management service user quickly becomes skilled at the new remote management service software application.

Regardless if you are operating a little or large business, as well as for your own personal computer use, remote management service has quite a bit to offer. It saves time and it saves money. Remote Monitoring and Management service software allows building of virtual instructor-student relationships that will assist you or your business.

MANAGEENGINE

Remote monitoring & management software solution engineered to help MSPs oversee their client’s IT systems & control their IT operations.

Network Discovery
Network Device Monitoring
Server Management
Real-time alerting
Patch Management
Remote Control
MDM
ITAM
Analytics & Reporting

SITE24X7

Manage your clients’ IT infrastructure efficiently with Site24x7’s MSP offering.

Multi-tenancy
In-depth Roles and Permissions
White Labeling
Actionable Dashboards
Take Corrective Action on Servers
Detailed Reports and Service Level Agreements

PULSEWAY

Pulseway is a remote monitoring and management RMM software that helps MSP’s and IT professionals control their IT infrastructure on the go.

Anytime Anywhere
Network Discovery and Deployment
Complete Visibility
Active Directory
Remote Desktop
Collaborative Environment
Automate Everything
Patch Management
Application Monitoring
System Center Operation Manager
Exchange Services
Hyper-V
Internet Information Services
VMware
SQL Server
Windows Server Backup
Xen Server
Browse Notification History
Customize Email Notifications
Complete Command Traceability
Custom Reports
Secure Service
Slack Integration
Kaspersky Add-On
Webroot Add-On
Windows WSUS Patch Management

ITARIAN

ITarian is a leading IT Industry Platform that provides free IT management software and business automation tools for Enterprise.

Remote Monitoring and Management
Patch Management
Remote Control
Customized Scripts
Auto-Discovery and Deployment
Service Desk

Continuum offers the managed IT services industry’s most powerful combination of software and services featuring highly intelligent RMM, BDR and Security software backed by dedicated NOC, SOC and Help Desk teams.

Shift to automatic
Protect your clients
Get big-picture results
Simplify and unify

CONNECTWISE

ConnectWise empowers technology solution providers to reach their goals faster with an award-winning business management software suite & much more.

Gain Better Visibility
Increase Service, Not Costs
Remove Delivery Roadblocks

KASEYA

Kaseya helps MSPs and IT Departments better manage their business with our IT management software suite, IT Complete. Come explore Kaseya’s remote monitoring, management, security, and compliance solutions.

Powerful, Fast, Remote Control Software
Patch Windows, Mac and 3rd Party Software
Lose the spreadsheets. Audit effortlessly.
Get Visibility into Network Performance Problems
Get the Power of Kaseya VSA’s Network Antivirus Capabilities
Automation exchange
Unified backup
Compliance manager
Office 365 Backup

AUVIK

Developed exclusively for Managed Service Providers (IT MSP), Auvik is the best RMM software for network infrastructure management. Our multi-tenant remote network monitoring and management software tools, integrate smoothly with Connectwise, Continuum, Labtech and many other traditional PSAs and RMMs.

MSP administration
Network topology
Network monitoring
Troubleshooting
Remote management
Built for ease of use

NINJARMM

Monitor and manage your entire IT stack with cloud remote monitoring and management (RMM) software by NinjaRMM. With automation, network management, patching, software inventory and more, our solutions for managed service providers (MSP) and IT professionals are easy, reliable and comprehensive.

Automated Patch Management
Integrated Network Management
Real-Time Endpoint Management
Managed Antivirus
Simple Remote Access
Powerful IT Automation
Actionable Reporting
Robust Monitoring & Alerting
Custom Branding
and Molre.

RGSYSTEM

RG System embeds every single Remote Monitoring & Management features you need on a unified interface! Alerting, ticketing, remote control, software inventory.

IT monitoring
Backup as a Service
Antivirus protection
Remote control
Software inventory
Patch Management
Activity reports
Automation

DOMOTZ

Domotz – Remote Monitoring & Management for an IoT World. We offer remote home and network monitoring.

Network Monitoring:

Unlimited Endpoints
Advanced Device Identification
Network Monitoring & Alerts
Speed Test & Trace Route
SNMP and TCP service monitoring
Wi-Fi Access Point Integration
External IP Host monitoring
Additional Subnet Monitoring
Device Response Time Monitoring and Statistics
Automated Managed Switch Port Mapping
Advanced Network Data and Reporting

Remote Management and Troubleshooting:

IoT Integration
Secure Remote Connection – (TCP/HTTP/SSH/Telnet/RDP)
Multiple VLAN Support
Remote Power Management for PDUs and PoE Switches
Onvif integration for Security Camera
Cybersecurity
Automated Device Attribute Discovery

Administration:

Team Management – (Multi-User Access)
Collaboration – (Network sharing to trusted users)
Shared Alerts & Profiles
Multi-client Account
Two-Factor Authentication
10 minute setup and deployment
and More.

NAVERISK

An all-in-one Remote Monitoring & Management (RMM) and service desk solution that providing robust monitoring, management, patching, alerting, scripting and automation.

Monitoring operating system event logs
Network scanning and IP monitoring
SNMP discovery and monitoring
Automating Windows® patching and updates
Deploying individual and device-level patching
Scheduling reboots, maintenance windows and system scans
Monitoring Microsoft® Exchange, small business and SQL server configurations
Executing batch, PowerShell^™ and DOS commands remotely
Implementing scripts and software deployment across multiple devices
Installing, monitoring and updating antivirus and anti-malware
Managing backup and disaster recovery solutions

ATERA

All-in-one remote monitoring & management software, complete with PSA, Remote Access, patching, alerting, automation capabilities, and more – designed for both MSPs and IT Departments.

Remote Monitoring and Management (RMM)
Professional Services Automation (PSA)
Network Discovery and monitoring
SNMP and TCP monitoring
Remote Access via Splashtop, Anydesk, and more
Patch management and IT automation
Scripts and software deployment across multiple devices
Optional add-ons for backup and disaster recovery, antivirus solutions, and more
Mobile Technician Management
Billing and Invoicing