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There are a number of policies, requirements, standards, frameworks, and process improvement initiatives that specifically address best software acquisition practices. Generally speaking, the five most important standards are the following:
The Sarbanes-Oxley Act of 2002 (SOX) regards management review controls (MRCs) as one of the most pertinent internal controls. MRCs are the evaluations done on the critical financial information systems
While most companies see the value of Customer Success and are at least vocally enthusiastic about adopting Customer Success principles in their operations and workflow, enthusiasm alone cannot carry the
With the ability to quickly analyze huge amounts of data, businesses today can enhance customer interaction and drive workflow efficiency. From voice assistants to face recognition, active listening, and virtual