4 Common Customer Success Mistakes To Avoid
While most companies see the value of Customer Success and are at least vocally enthusiastic about adopting Customer Success principles in their operations and workflow, enthusiasm alone cannot carry the
While most companies see the value of Customer Success and are at least vocally enthusiastic about adopting Customer Success principles in their operations and workflow, enthusiasm alone cannot carry the
If you’ve been paying attention, you know that the time when a customer is quitting is the most crucial time for you to understand what causes churn in your product. While it
I once did a consulting project with a popular Indian fitness startup that wanted to track a bunch of churn related statistics to better understand why their customers chose to
The fact is that customer segmentation is like sex in that it’s really easy and comes naturally, but you need to know just a few basic things. Oh, and nothing
With the ability to quickly analyze huge amounts of data, businesses today can enhance customer interaction and drive workflow efficiency. From voice assistants to face recognition, active listening, and virtual
Cybersecurity has become important on every level, be it governments who hold public records, companies who are operating within a specific industry, or even individuals who are browsing the internet
Infographics are one of the most powerful way for involving visitors and influence their behavior, engaging with more fans to your blog or social media. With an infographic you can
Segregation of duties is essential in any business. Whether you’re analyzing corporate transactions or implementing data security controls, having separate teams that keep each other in check is critical towards
The internet is evolving, and with it, the complexity of cybercrimes. While technologies such as blockchain, artificial intelligence (AI) and Internet of Things (IoT) are making business more efficient, they
Instagram is one of the most used social media platforms with over 500 million daily users across the world. It gives you endless opportunities to use it to your advantage