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Elena Jonathon is the Director of Customer Success in the Caresmartz Company founded in Pittsford, New York. Caresmartz provides a complete suite of advanced home care software CareSmartz360 that gives control over all aspects of home care business management. Elena is a home care business strategy leader with more than seven years of experience in the industry. Over the years, she has developed a rapport with clients and has fostered business relationships by educating them in getting more value from the technology.