Customer onboarding is the process of introducing new customers to a product or service, and helping them to get it up and running for the first time.
Discover the top 11 best SaaS Customer Onboarding Software Platforms For Businesses
GUIDECX
GUIDEcx is a SaaS software implementation and customer onboarding platform that makes managing and tracking projects easy.
- Improve Customer Experience
- Deliver Projects Faster & Better
- Scale w/o adding Headcount
- See Everything at a Glance
- Create Transparent Implementation
- Decrease Churn & gain Loyalty
STONLY
Create easy to follow explanations and guides. Improve customer success and reduce support cost.
- Interactive guides adapt to every situation, offering a more effective and enjoyable experience
- Deliver personalized guidance when and where it matters
- Works well with the support, data, and knowledge tools you already use
CUSTOMERSUCCESSBOX
CustomerSuccessBox is an AI-powered Customer Success software that drives product adoption, helps grow recurring revenue, reduces churn and drive retention.
- Perfect Onboarding is the first step to customer retention
- Onboarding Framework that works for you
- Onboard Customers with faster time to value
- Take customers through planned Onboarding Journey
SEGMENT
Twilio Segment is a customer data platform (CDP) that helps you collect, clean, and activate your customer data.
- Complete view of the customer
- Deliver unified, personalized experiences
- Launch with the best stack
- One API. Cleaner code.
- Trusted by startups and the world’s largest companies
ACADEMYOCEAN
AcademyOcean – Online Learning Management System & E-learning Platform. Create Your Own Corporate Training Courses Quick And Easy.
- Increase your conversion rate from trial users to paid customers
- Save your support team time
- Reduce user churn
- Demonstrate the value of your product
- Attract new customers
- Increase LTV
TRAINN
Trainn is the leading Customer Education Platform for SaaS businesses to accelerate product adoption, onboarding, and customer retention. It enables SMBs to deliver consistent customer education and training programs at scale.
- Customer Onboarding Videos and Product Walkthroughs
- Personalized Learning Paths to Onboard Customers
- Self-serve Customer Onboarding Hub
- Dedicated Onboarding Academy for Customers
NORTHPASS
Northpass is a training platform that powers Customer Education programs for mid-market and enterprise companies.
- Elevate the Customer Experience
- Boost the Scale and Efficiency of Customer Success Teams
- Increase Revenue and Customer Retention
CHAMELEON
Chameleon’s software gives modern SaaS teams the most control, configuration, and customization to win with in-product UX.
- Build beautiful, on-brand Experiences
- Trigger in Real-Time, Leverage User Data
- Lightweight, Easy to Use
APPCUES
Appcues is the most flexible way to build personalized product experiences. From user onboarding through adoption and retention.
- Built to empower non-technical team members
- Target experiences and measure adoption
- Resources to help you look like a magician!
- Beautiful, on-brand experiences in minutes
USERFLOW
Userflow lets your whole team build customized in-app tours, checklists and surveys, without code.
- Fastest Flow Builder on the market
- Simple, seamless integration with any web app
- Build beautiful step-based flows
- Track tasks with checklists
- Always-on, contextual and personalized Resource Center
- Surveys and NPS
- No-code Event Tracking
- Work professionally with multi-environment and version history
- Completely customize your theme
- Awesome analytics and insights
- Smart segmentation and personalization
WALKME
The Digital Adoption Platform (DAP) of WalkMe enables your business to simplify the online experience and eliminate user confusion.
- An engaged community of DAP professionals
- A thriving ecosystem of partners and experts
- Become certified through the Digital Adoption Institute